Navigate through our comprehensive Frequently Asked Questions to find quick and informative solutions to your inquiries.


What Is Waxing?

Waxing is a hair removal method involving applying a hot, sticky substance to the skin. The wax adheres to the hair and pulls it out when it is removed.

Waxing can be used to remove hair from the face, legs, arms, bikini area, and other parts of the body. It is considered a semi-permanent method of hair removal because it removes the hair from the root. This means that the hair will not grow back for several weeks.

Any Others Methods Of Removing Hair?

There are several other methods of removing hair, such as shaving, tweezing, and depilatory creams. However, these methods are not as effective or long-lasting as waxing. Shaving only removes the hair at the surface of the skin and does not remove the hair from the root. This means that the hair will grow back much quicker. Tweezing involves using a pair of tweezers to pull out individual hairs. This method is very time-consuming and can be quite painful. Depilatory creams are chemicals that dissolve the hair. These creams can be quite harsh on the skin and are not always effective.

What Benefits Of Using Wax?

There are many reasons why you might want to wax yourhair at home.

The Most Effective Hair Removal Method?

Waxing is a very effective method of hair removal and can last for several weeks. This makes it an excellent option for those who are looking for long-lasting results.

Is It Required for Expensive Products?

Waxing at home is better than going to a salon for many reasons. It is cheaper and more convenient, and you can do it in the comfort of your own home. When you wax at home, you don't need to buy any expensive products. All you need is a good quality wax, some strips of cloth, and a pot of boiling water. You can also buy a waxing kit that includes everything you need.

Orders & Shipping

What if I was sent the wrong item or something is missing from my order?

Please contact info@bellaverde.us with your order number and our Client Experience team will remedy this for you and make sure you receive the correct items.

What if an item arrived broken or damaged?

Please email info@bellaverde.us and include a photo of the item and a description of the damage. All damages need to be reported within 2 weeks of delivery receipt. Please keep our environment in mind, and respect that we only send out replacements if a product is damaged to the point that it is unusable.

Can I cancel or change my order/shipping address?

An order cannot be canceled after it has been placed and you have confirmation. We are not able to make any exceptions.

Additionally, we are not able to edit or modify orders in any way after they have been placed, including the shipping address. If you made a mistake in your order, please email info@bellaverde.us when you receive it and we will work out a return or other solution.

What shipping company do you use for shipping

Orders are shipped via DHL, FedEx or USPS depending on the quickest delivery method for your address. Once your order has shipped, you will get a confirmation email with tracking. Please note tracking can take up to 24 hours to show movement. If you received a DHL tracking number, on the DHL tracking page, be on the lookout for the link to the USPS tracking number in which your package will be delivered.

Returns & Exchanges

What's your online return policy?

Purchases made online can be returned within 30 days of receipt, back to the original method of payment. For all online returns, please email info@bellaverde.us  with your order number and the item(s) which you are looking to return. Our customer service team will send you a form to include in your shipment. The refund will be processed back to the original form of payment, and we are not able to make any exceptions. Return shipping costs back to our warehouse in Indiana are the responsibility of the customer.

How do I start a return for an online purchase/order?

To initiate a return purchased online, please send an email to info@bellaverde.us p. Shipping charges incurred for returning any items will be the responsibility of the customer.

Can I get my shipping cost refunded?

While we will give you a full refund for your product, unused or gently used, we are unable to refund shipping costs.

Can I exchange items purchased online?

Returns on exchanges will be given in the form of an E-Gift Card. This card can be used on any purchase in the future and does not expire. Not redeemable for cash.

When can I expect my refund?

We process returns as quickly as possible but can take up to two weeks from receipt delivery for your return to be completed You will receive an email notification letting you know your refund has been processed.